Breaking the Age Code on Technology: Why We Need a New Narrative on Aging & Digital Literacy

Changing the Narrative

What if the biggest barrier to older adults learning technology isn’t the technology itself—but the way we think about aging?

For too long, we’ve heard the same outdated narrative: Older adults struggle with tech. They’re not digital natives. Learning new technology is too hard later in life.

But what if these beliefs are not just false—but actually holding people back?

(As as side note, the novel I'm working on includes a character in the 90+ age range who is totally badass around technology.  I want to be like her when/if I get to that wise age). 

Research from psychologist Becca Levy, described in her book, Breaking the Age Code, has shown that our beliefs about aging shape our cognitive abilities, health, and even how long we live. Dr. Levy's book does not focus on beliefs around technology and older adults, but that's where my mind went reading her book.  If we assume older adults can’t learn technology, they start to believe it too—creating a self-fulfilling cycle that leaves them out of the digital world.

It’s time to disrupt these myths and create a future where digital literacy is a lifelong journey, not something that stops at a certain age.  At the same time, it's important to also address another element:  Digital Equity.  The problem isn't just mindset, it's access and inclusion.  

What Have I been Doing about it?

I used to work very globally, now I work very locally.  In a series of projects very early in my career (late 1990s), I worked on efforts to eliminate the digital divide by providing access to computers and the nascent internet in so-called developing countries. It turned out cell phones would have a much more significant impact. I also co-authored a book on telecenters, an approach to provide community access to technology and the internet. Today, even in the United States, there are community access points, including in libraries.  Technology has advanced, access has improved.  A few decades later, challenges remain, not just globally but even locally in the United States. 

I live in what I would consider a privileged location, yet some of my neighbors, and especially older adults, may lack access to what we might consider basic technology and access to the Internet. Our county recently launched a Digital Equity Initiative. I hope to contribute to that effort in some way.  

I have started providing basic informational sessions through various existing programs, our community centers' 55+ program, the non-profit Arlington Neighborhood Village (ANV) that provides volunteer services for older adults, and soon (I hope) our network of libraries. So far I have focused on sessions to introduce Generative AI.  There is high demand for a much broader range of learning opportunities around technology.   There are also organizations that provide support and services more broadly, like AARP and its Senior Planet program, for example. 

What’s Next?

I’d like to put together a webinar exploring the psychology of aging and how we can rethink digital literacy for older adults. We would discuss:

• The surprising research on mindset and aging.
• Why some older adults thrive with technology—and how we can support more people to do the same.
• Strategies for making technology (and not just AgeTech) more accessible, intuitive, and empowering.
• Connections between aging and digital equity.

In the meantime, I am also super excited to have been accepted as a speaker at the 2025 Certified Senior Advisor Conference in Baltimore.  I have a few months to prepare and my proposed talk is fully aligned with, yet distinct from the webinar I just outlined.  As a result, I will likely have more to say on the subject and this might be the first in a series of posts on Digital Literacy and Aging. 

And for no other reason than the thought that spring is coming, here is a picture from my backyard. 

Hellebore - 3/12/2025

Exploring the Relationship Between Knowledge and Fiction (Part 6: World Building and Personal Knowledge Management)

 This is the sixth and second to last post in the "Knowledge and Fiction" series.

The Knowledge Challenge of Fiction Writing

Writing fiction—especially speculative or historical fiction—demands an extraordinary level of research. That research needs to be organized.

World-building is not just about crafting an engaging setting; it requires managing vast amounts of knowledge. History, geography, societal structures, technological advancements, magic systems—every aspect must be carefully tracked to ensure consistency, immersion, and logic. It’s not just about invention; it’s about maintaining coherence across every layer of the story. Without a structured approach, even the most imaginative worlds can become riddled with inconsistencies.

This is where Personal Knowledge Management (PKM) becomes invaluable. Writers use a variety of systems, from handwritten notes and spreadsheets to wikis and specialized writing software, all in an effort to bring order to the complexity of their fictional worlds. But how can a writer develop a PKM approach that enhances creativity rather than stifles it? That’s the question at the heart of this post.

World-Building as a Knowledge Management Challenge

Whether constructing a sprawling fantasy realm, an intricate futuristic society, or an alternate-history version of our own world, writers must manage deeply interconnected knowledge structures. Geography and environment shape the physical space where the story unfolds, while cultural and societal elements—laws, traditions, religions, economies, and languages—breathe life into that world. A coherent history, filled with past wars, legendary figures, and societal shifts, provides depth and realism.

Technology, whether futuristic, fantastical, or rooted in real-world mechanics, must follow its own rules to maintain credibility. Even magic systems operate within constraints, as seen in stories like Harry Potter, where magic follows established principles. Meanwhile, characters and their relationships introduce another layer of complexity—who knows what, how knowledge spreads, and what information remains hidden. Managing these details effectively leads to greater reader immersion, more creative freedom in plotting, and improved story consistency.

Personal Knowledge Management for Fiction Writers

A writer’s PKM system doesn’t have to be complex, but it should serve three primary functions: capturing and organizing research, managing world-building details, and structuring knowledge in a way that supports the writing process.

Capturing and organizing research is often the first challenge. Some rely on digital tools like Obsidian, Notion, or TiddlyWiki, while others prefer physical notebooks and index cards. Methods such as outlining, mind mapping, and knowledge graphs help structure information, but the real challenge is avoiding research rabbit holes—capturing key insights without getting lost in endless details.

Once research is gathered, managing world-building details becomes crucial. Many writers develop a "story bible," a centralized repository for characters, locations, and themes. Tracking changes over multiple drafts ensures internal consistency, with tagging and linking systems providing quick access to critical information.

Finally, structuring knowledge for writing flow involves chronological tracking, selective disclosure of information, and layering knowledge within the narrative. A well-organized timeline keeps fictional events aligned, while a thoughtful approach to revealing information keeps readers engaged without overwhelming them.

Tools and Techniques for Managing Fictional Knowledge

Different writers approach PKM in unique ways, drawing from both analog and digital methods.

Some, like J.K. Rowling, have famously relied on handwritten spreadsheets to track subplots, while Neil Gaiman fills notebooks with dialogue snippets and sketches. Ursula K. Le Guin created extensive maps and linguistic notes to bring her worlds to life. Even in the digital age, many writers still prefer tactile approaches that allow for a deeper connection to their ideas.

Others turn to digital note-taking and wikis. Brandon Sanderson maintains a wiki-style database to track continuity in his Cosmere universe, a method so effective that even his fans have created wikis to keep up with his expanding world. Digital tools allow for cross-referencing and rapid retrieval of details, ensuring consistency in long-running series.

Visual knowledge management is another powerful approach. Writers like Jeff VanderMeer use visual notebooks with sketches and mind maps to explore relationships between ideas. J.R.R. Tolkien, often believed to have meticulously planned every detail of The Lord of the Rings, may have worked in a more organic way than commonly assumed, but his extensive linguistic and genealogical work illustrates the value of structured world-building.

Some writers go even further, developing expansive story bibles. George R.R. Martin has compiled massive reference materials to maintain consistency in A Song of Ice and Fire, while Margaret Atwood blends real-world research with fictional extrapolation to create immersive dystopian settings. A strong knowledge repository allows for a richer, more believable world.

My Personal Knowledge Management Approach

In my own writing process, I’m experimenting with a hybrid approach. TiddlyWiki serves as my primary tool for tracking interconnected ideas—themes, research notes, and plotlines. I’ve even written an entire novel in TiddlyWiki format before, a testament to its flexibility. TiddlyMap helps me visualize relationships between characters, settings, and knowledge nodes, while concept mapping allows me to structure my world’s evolution, tracking past events and their impact on present conflicts.

Despite this structured approach, I’m still working through challenges. One of the biggest is balancing planning with organic discovery. My notes contain a lot of early research that no longer aligns with the current draft, making systematic updates necessary. Another challenge is avoiding over-researching at the expense of writing. There’s a fine line between preparation and procrastination. Lastly, refining my knowledge scaffolding—deciding when and how to reveal information in the narrative—remains an ongoing process.

Like any knowledge system, my approach isn’t static. I revisit and refine it as the story grows.

Why PKM Matters for Fiction Writers

At its core, Personal Knowledge Management helps writers keep track of ideas, avoid inconsistencies, and free up creative energy by reducing cognitive load. Whether you’re a meticulous planner or an intuitive storyteller, a structured system for capturing, organizing, and retrieving knowledge can transform the creative process.

Key takeaway

• A world-building PKM system doesn’t need to be complex—it just needs to work for you.
• Whether you prefer analog methods, digital tools, or a hybrid approach, the most important aspect is retrievability. Can you find what you need when you need it? 
• Think of your knowledge repository as a living system, something that evolves alongside your novel.

What’s Next?

In the last post of this series, I’ll explore books about writing that I have accumulated over the years on my bookshelf.

Creative Writing: February Update

Progress, Challenges, and Learning Along the Way  

Consistency has been key so far in my writing journey. I have been disciplined about writing at least 1,000 words a day. That is not an overwhelming amount, but it keeps the momentum going. I could push myself to write more, but for now, the focus is on steady progress rather than setting unsustainable targets.  

The Writers’ Group That Wasn’t for Me  

In my January update, I mentioned joining a writers’ group. That experiment ended quickly. I quit after the first meeting. The format involved members reading their work out loud without ever sharing the written text. For a few reasons, that was not a good fit for me. I might try to find a different kind of group, but for now, I am comfortable working solo.  

Wrapping Up Act 1: A Quick Review  

At the end of what I consider to be Act 1, I took a short break to reflect. The overall plan had worked well, but some sections slowed down the action too much and felt poorly integrated. Another issue became clear: my tendency to rely heavily on dialogue without enough physicality.  

For years, I have played with dialogue in my head and on paper, treating it as the core of storytelling without always considering the need for accompanying movement, setting, and body language. This habit resulted in what I have seen referred to as "ping-pong dialogue," a rapid back-and-forth with minimal grounding in the physical world. I came across an interesting discussion on this blog post. 

Clearly, when writing for an audience rather than just for personal entertainment, this style is not enough. That said, I recognize that under the right circumstances, it might serve a purpose. The trick is knowing when and how to use it effectively.  

The Challenge of Act 2: Finding the Right Pace  

As I moved into Act 2, I realized I did not have as clear a plan as I had for Act 1. After a few short chapters, it became apparent that I was rushing toward Act 3, closing loops too quickly. This left me with two possible approaches:  

• Expanding the existing chapters by adding more depth, layering in description, or enriching character interactions.  
• Reconsidering the plot structure by introducing another layer of complexity before reaching the final act.  

I am currently working through this, but unlike Act 1, I do not have a strict list of pre-planned chapter outlines. Instead, I start each writing session by deciding what needs to happen that day. Sometimes I manage to stay on track. Other times, new elements emerge during the writing process. While this allows for more organic creativity, it also increases the risk of taking unnecessary detours. Since I am not writing under a deadline, I have the flexibility to explore, but I am keeping an eye on whether these side paths lead somewhere meaningful or if they are dead ends.  

Word Count vs. Quality: Coming to Terms with Rewriting  

Right now, I have about 40,000 words written. I know that does not mean much in itself. I am becoming more comfortable with the idea that, when all is said and done, perhaps only 25,000 of those words will be worth keeping. The revision and editing process, which once felt overwhelming, is starting to scare me less. Maybe that is because I am beginning to trust that I can go beyond a complete first draft and shape the work into something stronger.  

This stage of writing continues to be a learning process, both in terms of craft and in my own habits as a writer. I may not have a perfect roadmap for Act 2 yet, but I am making adjustments as I go and trusting that the story will take shape. Onward!

What I’m Reading  

Much of my reading this month has been tied to my self-study plan for the Certified Senior Advisor Exam.  I have not decided yet whether I will take the exam or not. I may write a separate post about that, as it intersects with themes of lifelong learning, personal knowledge management, and teaching experience. The study process itself involves identifying key topics, then developing a basic understanding of each topic, getting familiar with the vocabulary and the issues at hand.  Preparing for test taking come next, getting a sense of the types of questions that might come up on the exam, including logic-based questions, vocabulary questions, and perhaps more challenging scenario questions.  In this context, to go well beyond the exam, I am reading The Measure of Our Age: Navigating Care, Safety, Money, and Meaning in Later Life, by M.T. Connolly.    

For fiction, I have been listening to Playground, by Richard Powers, as an audiobook, while walking. I have found that sitting too much, even for fiction, does not work for me. Walking and listening seem to complement each other well.  

Exploring the Relationship Between Knowledge and Fiction (Part 5: How Knowledge Drives Plot)

This is the fifth post in the "Knowledge and Fiction" Series.

Part 5 - How Knowledge Drives Plot: Withholding, Revealing, and Structuring Information in Fiction

Introduction: Knowledge as a Driving Force in Storytelling 

In fiction, knowledge is more than just a backdrop. It can be the engine that drives the entire plot. Some of the most compelling stories revolve around the acquisition, control, or revelation of knowledge. A secret long buried, a piece of forbidden wisdom, or a discovery that changes everything. These elements shape the stakes of a narrative and influence characters' choices in profound ways. 

Think of The Da Vinci Code, where the protagonist races to uncover hidden historical knowledge. Or Dune, where those who control spice production control the universe. In Jurassic Park, genetic knowledge makes the impossible possible, with unanticipated consequences. 

In my own novel-in-progress, I’m grappling with what knowledge is most critical to the story. Right now, I’m exploring multiple threads. But eventually, the plot will dictate what is essential and what fades into the background. 

So how do writers decide what knowledge should be central? And how does the way we reveal (or withhold) knowledge shape the reader’s experience? 

Defining "Critical Knowledge" in Fiction 

What do we mean by “critical knowledge” in a story? It’s the knowledge that: 

• Drives conflict and resolution. 
• Separates those who have power from those who don’t. 
• Forces characters to make choices they wouldn’t otherwise make. 
• Is either hidden, misunderstood, or in the wrong hands. 

Many great novels are built around this kind of knowledge: 

• Magic in Harry Potter – who can access it, how it’s controlled, and the dangers of lost or forbidden spells. 
• Religious knowledge in The Name of the Rose – a battle over books, literacy, and secrecy. 
• Genetic knowledge in Jurassic Park – knowledge that both enables and threatens life itself. 

In each case, knowledge is not just background, it’s a force that moves the plot forward. 

So how do I determine the critical knowledge in my own novel? The key question is: What’s at stake? 

• If this knowledge is lost, what happens? 
• If the wrong person gets it, does it change the course of history? 
• If it is misunderstood, could it lead to catastrophe? 

Right now, I’m in the phase of exploration, pulling together ideas and research that have fascinated me for years. But as I move further into drafting, I’ll need to get sharper about what’s truly necessary versus what’s just interesting to me. 

The Narrative Flow of Knowledge: When and How to Reveal It 

Revealing knowledge in fiction is an art. Writers use a variety of techniques to manipulate what the reader knows and when. Some common approaches include: 

• The Slow Reveal – Used in mystery and detective fiction, where the protagonist (and reader) piece together the truth over time. (Sherlock Holmes, Gone Girl) 
• The Omniscient Reader – The reader knows more than the characters, leading to dramatic irony. (Romeo and Juliet, The Handmaid’s Tale) 
• The Unreliable Narrator – Knowledge is distorted, requiring the reader to question what is true. (Fight Club, Life of Pi) 

The way knowledge unfolds in a novel is just as important as the knowledge itself. If you dump too much information at once, the reader disengages. If you withhold too much, they may feel lost. 

The Teaching Parallel: How We Build Knowledge for Readers 

I keep coming back to the idea that storytelling is a lot like teaching. A teacher can’t just dump a complex concept onto students without first understanding what they already know. Similarly, a novel needs to scaffold knowledge, introducing pieces at the right moment so that the reader can follow, learn, and eventually reach an "aha!" moment. 

Many science fiction and fantasy books do this exceptionally well. Consider The Three-Body Problem, which gradually layers complex physics concepts without overwhelming the reader. Or The Handmaid’s Tale, where the reader slowly pieces together the dystopian society’s rules through the protagonist’s fragmented recollections. 

For my own novel, this means thinking about not just what knowledge is essential, but how and when to reveal it. If the world is too complex upfront, it might alienate readers. But if I introduce knowledge too late, it could feel like a forced twist. 

Knowledge in My Own Novel: Challenges and Choices 

This is where theory meets reality. 

Unlike my previous fiction projects, where I had to research entirely new areas (like synesthesia for a past novel), this time I’m pulling from decades of personal research and professional experience. That should, in theory, make things easier. But in practice, it means I have too many ideas, and I need to start cutting. 

Some questions I’m working through: 

• What knowledge is essential to the conflict? 
• How do I balance speculative elements with realism? 
• Should knowledge be a puzzle for the reader, or should they always be one step ahead of the characters? 

This phase of writing is about experimenting—trying different knowledge structures to see what feels natural for the story. 

Expanding the Role of Knowledge in Fiction 

Beyond just structuring my own novel, I’m thinking about the bigger picture: how different types of knowledge shape different kinds of stories. 

Some possibilities: 

• Knowledge as power – Characters fight to control it (1984, The Hunger Games). 
• Knowledge as burden – A character knows something they wish they didn’t (Oppenheimer and the atomic bomb, Frankenstein). 
• Knowledge as survival – A character must acquire knowledge to stay alive (The Martian, Station Eleven). 

Then there’s the question of narrative structure—should knowledge be delivered in a straightforward chronological story? Or would alternative structures, like epistolary storytelling (Dracula), found documents (House of Leaves), or multiple POVs better serve the themes? 

These are open questions I’m still exploring. 

Closing Thoughts: Beyond the Last Page 

One thing I know for sure: I want my novel to leave the reader with something lasting,  It could be a question, a shift in perspective, or even a lingering sense of uncertainty. 

Some of my favorite books did exactly that. So as I refine my own approach, I’ll be thinking about not just how knowledge functions in my novel, but how it might change the reader’s own knowledge beyond the book itself. 

For now, I’m still in the process of discovery. But that’s what makes writing—and knowledge itself—so fascinating. 

What’s Next? 

As I continue writing, I’ll be reflecting more on: 

• How knowledge structures influence world-building 
• The ethics of knowledge control in fiction 
• Memory, truth, and unreliable narrators 

The next post in the series will explore World Building and Personal Knowledge Management.  Writing a novel isn’t just about creativity.  It’s also about managing vast amounts of knowledge, figuring out how best to organize it, keep research notes, manage manuscript editing, versioning, etc.